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Coronavirus Update

We are Here for You

Community Trust cares deeply about the health and well-being of our customers, our communities, and our employees and will take all necessary measures to protect everyone as we deal with the novel coronavirus, COVID-19.

For our employees, we have implemented new business travel restrictions and new approval requirements for business travel. We also continue to share health and wellness information with employees through our internal Intranet.

Most of our branch office lobbies are now open during regular business hours. The Drive Thru of all Community Trust Bank branch offices are open during regular business hours. The ATMs and Night Deposit Boxes at our branches are available 24 hours a day.

If you would like to make an appointment with a loan officer or anyone else at Community Trust, please call your local Community Trust Bank branch.

Locations and Hours


Electronic Banking

We have a wide variety of electronic banking features that allow you to do banking at your home or office using a desktop computer or from anywhere using your smartphone. Internet and mobile banking are available 24/7. These services are easy to use, fast and secure. We encourage the use of our internet banking products, particularly during times like these as we all work together to stay healthy during this coronavirus pandemic.

Internet Banking Service
24/7 banking from wherever you are and have an Internet connection.

Mobile Banking
Access your accounts from your mobile web browser or our mobile banking application.

Mobile Remote Deposit Capture
Deposit a check through the CTB Mobile Banking App by simply using your phone's camera.

People Pay
People payments are a fast, safe way to send and receive money from the people.

Card Controls
A simple, secure way to manage and protect your debit cards.

External Transfer
Move funds between accounts you have with us and accounts held at another bank.


Stay Healthy

Here's what you can do to keep yourself and your family healthy:

  • Take common sense preventive actions to stay healthy.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Follow public health advice (national, state, and local) regarding school closures, avoiding crowds and other social distancing measures.
  • Stay informed. Visit the websites below.

Community Trust Bank's COVID-19 Relief Program PDF

Economic Impact Payment Information PDF

Savings and Money Market Transaction Limits PDF


Resources

These are excellent resources on COVID-19:

Official U.S. Coronavirus Information

COVID-19 State Resources:

Centers For Disease Control and Prevention (CDC)
Latest Updates: CDC Coronavirus Disease 2019 (COVID-19) Situation Summary
World Health Organization (WHO)
FDIC: Insured Bank Deposits are Safe; Beware of Potential Scams
Kentucky Bankers Association Statement  PDF
Understanding Cash During the Coronavirus Outbreak  PDF
Understanding Fraud During the Coronavirus Outbreak  PDF
Coronavirus Scams: What the FTC is doing


Alerts

COVID-19 Vaccine Emails (Beware)

This page will be updated periodically with new information when warranted.

 

Thank you for banking with Community Trust.

24-Hour Convenience Line

24-Hour Convenience Line

This automated voice response system allows you to access your account information and enables you to make electronic transfers between deposit accounts 24 hours a day, 7 days a week!

Learn More