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SecurLock Communicate

We are always looking for new ways to stop fraud faster and with our enhanced fraud prevention tools we can do just that.

We've always monitored your account for fraud, but now we can quickly text you if we see something suspicious. If you receive a fraud alert message, simply respond whether the transaction was yours or not. And don't worry – if you miss our text we'll also try to call you or send you an email.

Making your life more secure.

What is it?

Effective and elegant fraud engagement when and how you desire it! Communicate uses SMS/Voice/Email fraud alert functions to stop fraud through real-time consumer engagement.

What does it do?

Real-time interactive texts are sent to you at no charge.

  • Two way voice calls
  • Enhanced phone number authentication to prevent call spoofing for inbound calls
  • Interactive email notifications

What are the benefits?

Stop fraud through real-time card engagement.

Why does Communicate matter?

88% of fraud victims across the market do not receive real-time fraud alerts which would assist with early fraud identification and prevention, despite 85% of the world owning mobile devices.

SecurLOCK Communicate addresses this urgent market need by alerting cardholders quickly and in the manner they prefer to be contacted. Typical time of engagement after trigger transaction is less than 30 seconds.

Have questions? Please visit our FAQs page for more information.

SecurLOCK Communicate Cardholder FAQs


*Text Banking is free. However, your mobile service provider may charge for sending and receiving text messages on your mobile phone. Check with your service provider for details on specific fees and charges that may apply.

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