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Notices and Disclosures

The disclosures and notices below are related to various products and services that you may have with Community Trust Bank. Click any disclosure or notice to see the details.

Community Trust Bank Privacy Policy  PDF

Describes the types of personal information we collect and share and whether you can limit this sharing

Order of Posting Disclosure  PDF

Describes the order in which transactions (debits and credits) are applied to your checking account during processing at the end of a banking day

 

Billing Error Notices

Mortgage Loans  PDF

Information on your rights and responsibilities for reporting a potential error regarding your mortgage loan billing statement and how to request information related to the servicing of your mortgage loan

 

Your Billing Rights

  • Home Equity Lines of Credit  PDF

    Information on how to report a potential error on your Home Equity Line of Credit (HELOC) statement and your rights and responsibilities under the Fair Credit Billing Act

  • Check Loans/Lines  PDF

    Information on how to report a potential error on your Check Loan/Line statement and your rights and responsibilities under the Fair Credit Billing Act

  • Personal Lines of Credit  PDF

    Information on how to report a potential error on your Personal Line of Credit statement and your rights and responsibilities under the Fair Credit Billing Act

 

Additional Disclosures

Servicemembers Civil Relief Act (SCRA) Notice Disclosure  PDF

Information concerning legal rights and protections for servicemembers and their dependents under the SCRA

Ready Pay Terms and Conditions  PDF

Information regarding the terms and conditions of Community Trust Bank's Ready Pay service

ACH One-Time Agreement  PDF

Authorization Agreement for Storage of Bank Information  PDF

Business Mobile Banking and Remote Deposit Capture Terms and Conditions  PDF

Information regarding the terms and conditions of Community Trust Bank's Business Mobile Banking and Remote Deposit Capture services

E-Sign Consent and Disclosure  PDF

Information regarding the consent and disclosures for E-sign with Community Trust Bank

The printable version of these forms are in Adobe Acrobat format.

This page links to PDF files. Use this link to download Adobe Reader if needed.

Protecting You

Protecting You

Community Trust Bank keeps you and your personal information safe, click to find out more about how you can help protect your information.

Learn How

Business Mobile Banking

Business Mobile Banking

Business Mobile Banking is now available to our Business eBanking customers! Business Mobile Banking is designed with the same streamlined look and feel as Consumer Mobile Banking.

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