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using a fingerprint to unlock a cellphone


Passcode and Touch/Face ID

Community Trust Bank mobile banking services are designed with speed, convenience, and security in mind. Community Trust Bank recognizes this need in providing you a faster method of authentication into your mobile account. Passcode, Face ID, and Touch ID are the solution. Instead of having to enter your user id and password at each login, you can choose to input a "PIN" or use an available biometric fingerprint or facial recognition scanner to quickly authenticate and access key features of your account. This increases convenience while still maintaining the security of your financial information.


Have questions? Please visit our FAQs page for more information.

Passcode and Touch ID FAQs


Ready to start using Passcode, Face ID, and Touch ID? Please visit our How To Enable page for more information on getting started.

How to Enable Passcode and Touch ID

24-Hour Convenience Line

24-Hour Convenience Line

This automated voice response system allows you to access your account information and enables you to make electronic transfers between deposit accounts 24 hours a day, 7 days a week!

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