Mobile Banking

Mobile Banking

Community Trust Bank mobile banking gives you access to your accounts from your mobile web browser or a downloadable mobile banking application, depending on your preference and your phone capabilities. Both options allow you to:

  • Check your account balance(s).
  • See if a check or debit card transaction has cleared your account.
  • Receive text alerts.
  • Pay your bills.* 
  • Find ATMs and Community Trust Bank locations near you.
  • View an image of the front and back of your check.

Both options are also:

  • Safe & Secure utilizing encryption technology.
  • Supported by all the popular U.S. wireless phone carriers including AT&T, Appalachian Wireless, Sprint, T-Mobile, and Verizon.
You must have a Community Trust Bank checking or savings account and Community Trust Bank Internet Banking (Internet Banking is complimentary for consumer accounts). You must have a text messaging and/or a data plan. Your mobile carrier's text messaging, web access, and other charges may apply. 

*Payees must first be set up on Community Trust Bank Internet Banking.

Mobile E-Statements

Business and Consumer Mobile users have access to their eligible statements via your Mobile Banking App. No need to enroll, if your account is an eligible account, you will be able to view 13 months of statements.

Card Controls 

Community Trust Bank Consumer Mobile Banking Card Controls are the simple, secure way to manage and protect your debit cards.
Text Banking

Text banking gives you access to your accounts via text (SMS) messages on your phone. It's a fast, easy way to look up account balances or recent account history by sending a text command to a shortcode. 

  • Summary of available balances for all accounts
  • Summary of recent transactions per account
Text Banking comes at no additional charge. However, your mobile service provider may charge for sending and receiving text messages on your mobile phone. Check with your service provider for details on specific fees and charges that may apply.


Mobile Banking for Tablets

Community Trust Bank now offers access to your accounts from your tablet with our Mobile Banking Tablet applications for iPad and Android devices. Many of our Mobile Banking features are available on our Tablet applications


Mobile Banking Passcode and Touch ID

Community Trust Bank offers Mobile Banking users the ability to access multiple features via your mobile device(s). Mobile Passcode and Touch ID are quick access methods that increase the speed of access to Mobile Banking by entering a short set of digits (Passcode) or a fingerprint (Touch ID) instead of a full user name and password. This increases convenience while still maintaining the security of financial information.




Mobile Remote Deposit Capture

Mobile Remote Deposit Capture (Mobile RDC) allows you to deposit a check through the CTB Mobile Banking App by simply using your phone's camera to capture an image of the check. Visit our Mobile Remote Deposit Capture page to learn more.




Apple Pay

Apple Pay LogoYour Community Trust Bank Visa® debit card and Apple Pay will change the way you pay. Use Apple Pay™ and your Community Trust Bank Visa® debit card to pay the easy, secure and private way at hundreds of thousands of stores and participating apps. 



Google Pay

Google Pay logoGoogle Pay is the fast, simple way to pay with Google. It brings together everything you need at checkout and keeps your payment info safe in your Google Account until you’re ready to pay.




Samsung Pay

Samsung Pay LogoSamsung Pay makes paying with your phone fast. easy and convenient. Plus, it works almost anywhere you can swipe or tap to pay.




People Pay

What are people payments?

People payments are a fast, safe way to send and receive money. You can use it to:

  • Reimburse your roommates for rent and other expenses.
  • Send your niece or nephew a cash birthday gift.
  • Pay back the friend you owe for lunch or those concert tickets.
  • Pay your babysitter, landscaper, or piano teacher with just an e-mail address.

Android Fingerprint

Android Fingerprint feature is now available on the CTBI Mobile Banking app and all Fingerprint compatible Android devices! Android Fingerprint lets you use your fingerprint instead of a full user name and password to increase convenience while still maintaining the security of your financial information.