Notices and Disclosures

The disclosures and notices below are related to various products and services that you may have with Community Trust Bank. Click any disclosure or notice to see the details.
 
Community Trust Bank Privacy Policy
Describes the types of personal information we collect and share and whether you can limit this sharing

Describes the order in which transactions (debits and credits) are applied to your checking account during processing at the end of a banking day

Billing Error Notices
 
Information on your rights and responsibilities for reporting a potential error regarding your mortgage loan billing statement and how to request information related to the servicing of your mortgage loan
 
Information on how to report a potential error on your Home Equity Line of Credit (HELOC) statement and your rights and responsibilities under the Fair Credit Billing Act

Information on how to report a potential error on your Check Loan/Line statement and your rights and responsibilities under the Fair Credit Billing Act
 
Information on how to report a potential error on your Personal Line of Credit statement and your rights and responsibilities under the Fair Credit Billing Act
 
Information concerning legal rights and protections for servicemembers and their dependents under the SCRA
 
 
The printable version of these forms are in Adobe Acrobat format.

This page links to PDF files. Use this link to download Adobe Reader if needed